Unresponsive

In this months-long investigation into Sedwick County EMS – the lone ambulance provider for more than half a million people – reporters at The Wichita Eagle uncovered a public safety crisis that put an entire community at risk. Through open records, leaked documents, interviews, and direct research, the reporters built a database of response times, and direct testimony to back it up, that showed the department had dangerously slow response times and staffing shortages driven by mismanagement. While under the EMS director’s leadership, the department had fallen from one of the best in the Midwest to one that showed up late for over 11,000 potentially fatal emergency calls in two years. The series led to the prompt ousting of the EMS director, an apology by the county manager for his slow response to the crisis, and most importantly – a massive overhaul of the county’s EMS service. 

Read the reporting (PDF)

Pain and Profit

In reporting “Pain and Profit” the Dallas Morning News found that thousands of sick and disabled Texans were being denied life-sustaining drugs and treatments by the private health insurance companies hired by the state to manage their care. While these private contractors made billions of dollars from the corporate management of taxpayer-funded Medicaid, some of the most vulnerable Texans were denied critical services, equipment and treatments, often with profoundly life-altering results. As a result of the investigation the Texas legislature pledged millions of dollars to more closely regulate the system, monitor instances of denials of care, and reform the appeals process.

Learn more about how McSwane, Chavez, and the Dallas Morning News team found, investigated, and reported the story in a “how they did it” piece in The Journalist’s Resource, and a podcast interview with the reporters.